If you have ever changed your name, address or job you may have lost some of your super and appear on the lost members’ register (LMR). The LMR is a central database that lists the members that all regulated super funds in Australia – other than self-managed super funds (SMSFs) – have reported as lost.
Members may be listed on the register if any of the following apply:
their super provider hasn’t been able to contact them because:
- they do not have their address
- mail sent out to your client has been returned
- their super provider has not received contributions or a rollover for them in the past five years
- their account was transferred to the fund from another super provider that reported them as a lost member.
You can conduct a search by:
- using SuperSeeker online
- phoning the SuperSeeker self-help phone service on 12 38 65
- lodging a Searching for lost super (NAT 2476) with the ATO.
The SuperSeeker tool is a free service. Our clients can conduct a search at any time using their tax file number (TFN) and date of birth. If the ATO finds a possible match between the details on the LMR, they will send a notice to the member to let them know which super fund or funds may be holding in their benefit.