Searching for lost super

If you have ever changed your name, address or job you may have lost some of your super and appear on the lost members’ register (LMR). The LMR is a central database that lists the members that all regulated super funds in Australia – other than self-managed super funds (SMSFs) – have reported as lost.

Members may be listed on the register if any of the following apply:

  • their super provider hasn’t been able to contact them because:

    • they do not have their address
    • mail sent out to your client has been returned
  • their super provider has not received contributions or a rollover for them in the past five years
  • their account was transferred to the fund from another super provider that reported them as a lost member.

You can conduct a search by:

  • using SuperSeeker online
  • phoning the SuperSeeker self-help phone service on 12 38 65
  • lodging a Searching for lost super (NAT 2476) with the ATO.

The SuperSeeker tool is a free service. Our clients can conduct a search at any time using their tax file number (TFN) and date of birth. If the ATO finds a possible match between the details on the LMR, they will send a notice to the member to let them know which super fund or funds may be holding in their benefit.

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